• Technical Helpdesk Hotline: 6248-9111

Career Opportunities

Discover the diverse, interesting career opportunities available at Singapore University of Social Sciences (SUSS), which offers you professional growth and success. SUSS offers career opportunities in the areas of academic teaching (either full-time or part-time basis), educational technology, course development and production, as well as administrative appointments.

Job listings in this page are updated periodically to provide a list of current faculty, administrative and support staff job opportunities.

We invite applications from committed, dynamic and effective professionals to join us in enhancing the quality of learning, teaching, research and administration.

Appointments and Vacancies

Job Description

To provide the lead in administrative and technical support in all activities related to technology support and training as well as technical helpdesk functions, including development and delivery of training.

  • Conducts technical training/briefings related to e-Learning authoring tools and the use of the University's Learning Management System (LMS)
  • Develops and updates relevant technical guides and online tutorials
  • Performs technical helpdesk and related administrative duties
  • Collates technical helpdesk statistics
  • Manages technical helpdesk escalations
  • Oversees review and updates on technical helpdesk FAQs
  • Provides guidance to junior technical helpdesk staff
  • Investigates and recommends use of relevant e-learning tools that enhance teaching and learning

Job Requirements

  • Degree holder with at least 2 years of experience in Multimedia/IT/Educational Technology or related disciplines, preferably in institutions of higher learning
  • Experience in servicing Technical Helpdesk is an advantage
  • Experience in conducting technical training is an advantage
  • Operation knowledge of:
    • Windows operating systems and Office Productivity suite
    • Multimedia and Web Design authoring tools
    • Learning Management System is an advantage

Apply for this position