• Technical Helpdesk Hotline: 6248-9111

About LSA

The Learning Systems and Applications (LSA) Department supports SUSS's drive towards excellence and flexible learning in the area of learning systems and applications. It provides technical services, technology training and service desk support for our learning management systems, and spearheads development of innovative mobile learning technologies and applications that enhance our students' learning experience.

LSA focuses on the operations and support of learning systems and applications, and it works very closely with the Educational Technology and Production (ETP) Department, and Online Learning Unit (OLE) under the same Learning Services Cluster, which provide advisory and services in the areas of content development and pedagogical practices related to learning and teaching.

LSA's key responsibilities include:

Learning Management System (LMS) Technical Services

  • Provide backend IT technical services for all learning systems and applications
  • Facilitate technical backend system support on new e-Learning initiatives
  • Evaluate new ICT solutions to enhance e-Learning infrastructure and services

Technology Training and Support

  • Conduct technology training for students, associates and faculty on the use of e-Learning services and mobile applications
  • Provide technical helpdesk support for all learning systems and applications
  • Facilitate preparation work for online course content and learning resources including publication of instructional materials (e.g., user guides, videos and frequently asked questions)
  • Evaluate emerging learning technologies and facilitate pilot trials on new e-Learning tools

Applications and Mobile Development

  • Design and develop new learning applications that complements flexible learning
  • Provide technical support with the use of learning applications
  • Integrate and enable all learning systems and applications with mobile technologies
  • Evaluate new viable platforms for applications and mobile development

The Team

Lee Chye Seng Director, LSA

"LSA is the technical conduit that enables the delivery of learning services in the areas of innovative mobile applications, technical helpdesk, technology training and LMS systems.

In all services provided by LSA, UX (User Experience) is always a key design consideration as what matters most is not how much effort and time we have put in but rather what our learners get at the end of the day that counts.

Staying focused with the learners at the central stage aligns LSA to the overarching goals of Learning Services in advancing the best learning experience for our students and enabling innovative changes in learning through technology."

LMS Technical Services

Chua Koon Yam Senior Manager
Tay Kian Koon Senior Executive
Jennifer Tan Cheng Hoon Officer

Technology Training and Support

Leon Tan Peng Hong Manager
(Technology Training and Support)
Siva Kumar s/o Ramanathan Chettiar Senior Executive
(Technology Training and Support)
Calvin Chong Whye Seng Executive
(Technology Training and Support)
Carrey Sim Eng Keat Executive
(Technology Training and Support)
Wong Hui Bing Senior Officer
(Technology Training and Support)
Liu Yue Senior Officer
(Technology Training and Support)
Muhammad Bin Mohamed Ali Senior Officer
(Technology Training and Support)

Applications and Mobile Development

Chen Rui Senior Manager (Applications Development)
Chiu Lung Ting Manager (Mobile Development)
Ang Wee Woon Assistant Manager (Applications Development)
Neo Yanlin Senior Officer (Applications Development)
Muhammad Halim Irsyad Bin Suhami Android Mobile Developer

Admin Support

Sharlene Soh En Xian Assistant Manager (Admin)